Problem

What To Check

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No chlorine production

Power, output setting, pump

✅ Test and Balance water, verify output %, run time, and pump operation

🔧 No production after checks

Low chlorine

Salt level, cell condition

✅ Test and Balance water, verify output %, run time, and salt level

🔧 Chlorine remains low

Check Cell message

Cell scaling

✅ Inspect, and clean cell if scaled

🔧 Message returns quickly

Low Salt

Water salt level

✅ Test and add salt per manual recommendations

🔧 Reading remains inaccurate

High Salt

Salt level

✅ Verify with independent test, partially drain / add fresh water if necessary

🔧 Reading remains incorrect

No Flow / Flow error

Pool circulation

✅ Check union screen, verify pump operation and clean filter

🔧 Error remains

Display blank

Power supply

✅ Check breaker and power

🔧 Display stays blank

Message

Meaning

Action

Check Cell

Cell may be scaled

✅ Inspect and clean cell

Low Salt

Salt below operating range

✅ Add salt and retest

High Salt

Salt above operating range

✅ Verify salt level

No Flow

Insufficient water flow

✅ Check union screen, verify pump and clean filter

Purifier Off

System not producing chlorine

✅ Check settings and run schedule

Communication Error

Controller communication issue

🔧 Contact service

Sensor Error

Sensor issue

🔧 Contact service

Cell Error

Cell or electronics issue

🔧 Contact service